Collective

We’re a worker-owned agency that designs, builds and supports websites for organisations we believe in.

Systems Integration with Drupal

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We’ll partner with you to create seamless and efficient processes for all your users.

Leveraging the power of Drupal’s service architecture, we build resilient, auditable, maintainable, and reusable integrations that can be easily updated to reflect changing user needs. 

We have experience integrating with many e:commerce and CRM systems to provide identity management, forms, checkout, and other services. 

Our reliable systems integration boosts end-user confidence and system dependability.

We also provide consultancy and hands-on technical expertise to optimise existing platform integrations, ensuring they are efficient and scalable.

 

Book Your Free Consultation

The consultation includes: 

  • a discussion of your organisational needs 
  • what gaps might exist in your knowledge and skills
  • a general introduction to integrations and our ways of working
Email James to discuss how we could help your organisation

Our Approach to Integrations

Our requirements-led approach focuses on real user needs and experiences.

We’re also platform agnostic, which allows seamless API integration across various systems, enhancing interoperability and flexibility.

With extensive experience in integrating popular CRM systems, we streamline your data processes and user interactions.

We ensure all integrations comply with GDPR, PECR, and other relevant privacy regulations, safeguarding user data.

Our integrations enhance your data governance, processing, storage, and management approach.

Save time and money while retaining effective legacy systems where appropriate.

1. Design Phase 

We’ll work with your team to document the expected outcomes. We’ll then identify the best integration solutions, ensuring the technology aligns with your operational and user needs.

We use powerful and secure open-source solutions to keep costs down and maintain high standards. A rich ecosystem of Drupal modules can be used for most integration work.

Where needed, we offer custom-crafted solutions to suit your technical environment and user demands, providing a personalised approach to systems integration.

2. Build Phase

Entering the build phase, we prioritise the security and integrity of your data with stringent security and information protocols.

You’ll enjoy direct lines of communication with your dedicated developer and account manager, who will ensure smooth and coherent user journeys across your integrated systems.

We work with platforms that have well-documented APIs but also many that don’t!

We have extensive experience building with various platforms, including Microsoft Dynamics, SalesForce, MailChimp, and more…

3. Ongoing Maintenance and Automated Testing Procedures

We define, build, and run automated tests as part of ongoing maintenance, giving you the confidence that integrations are robust and well-monitored.

The rigorous approach to automated testing ensures reliability and performance before launch and on an ongoing basis.

You’ll benefit from long-term support tailored to your organisation's evolving needs, which includes continued evaluation and improvement.

We recognise that organisations and their needs change over time, and our support manages this change.

All of our integrations are customisable to meet changing business and organisational needs, and we’re happy to work with new suppliers that may need to integrate with legacy technologies.

Related Services

Managed Drupal Hosting (3rd Party)

Support and Maintenance

Web Builds

Content Migration